Pricing
Simple, Transparent Pricing
Flat-fee, one-time consultation plans. No subscriptions, no surprises.
Basic Plan
Best for quick questions or a single, straightforward issue.
- Up to 30 minutes of one-on-one assistance
- Help with a single device or issue
- Guided troubleshooting or setup steps
- Clear next steps if further help is needed
Expert Consultation
Our most chosen option — ideal for most smart home and camera issues.
- Up to 60 minutes of one-on-one assistance
- Help with setup, configuration, or troubleshooting
- Guidance for multiple related issues
- Practical guidance tailored to your home setup
Custom Plan
Designed for more complex setups or ongoing issues.
- Initial discussion to understand your needs
- Help with multiple devices or integrations
- Guidance for larger or more complex smart home environments
- Flexible session length based on your situation
Not sure which option is right? You can start with a basic consultation and upgrade if needed. · Consultations provide guidance only and do not replace official manufacturer support.
FAQ
Pricing Questions
Are these one-time fees?
Yes. All consultations are one-time, flat-fee services. There are no subscriptions, recurring charges, or hidden fees.
What payment methods do you accept?
We accept all major credit and debit cards through our secure booking system.
Do you offer refunds?
Because this is a time-based consultation service, refunds are generally not offered once the session has taken place.
Can I upgrade from Basic to Expert?
Yes. If your issue requires more time, you can book an additional session or upgrade to the Expert plan.